Traveller's Information

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UMHLANGA TOURISM INFORMATION CENTRE

Tel: (031) 561 4257
Fax: (031) 561 6943
Email: info@umhlangatourism.co.za

MY DURBANINFO.COM

Tel /Fax: (031) 561 1000
Cell : 083 2586 764
17 Charter Mews, 23 Chartwell Drive, Umhlanga Rocks
Email: kate@mydurbaninfo.com
Website : www.mydurbaninfo.com

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Sunset in Umhlanga

DURBAN TOURISM

Tel: (031) 322 4164
Website: www.durbanexperience.co.za

TOURISM KZN

Tel: (031) 366 7500
Website: www.zulu.org.za

Banks

All major South African Banks and Building Societies have branches in the main towns. Banking hours are (Monday to Friday) 09h00 - 15h30 and (Saturdays) 08h30 - 11h00. Automated teller machines (ATMs) operate 24/7 hours and can be found in most shopping centres.

  • BIDVEST BANK

    Tel: +27 27 5611012
    Fax: +27 27 5611013
    Fax2Email: +27 86 5354070

    Email: kavi.moodley@bidvestbank.co.za
    Website: www.bidvestbank.co.za

    Bidvest Bank has been involved in foreign exchange in Southern Africa for over 150 years and focuses on all major currencies through a correspondent global network. Solutions include import/export foreign exchange, spot and forward cover contracts, trade services, foreign money transfers and exchange control services. The bank's dealing room also provides efficient and effective solutions to meet the needs of businesses. Bidvest Bank's diverse range of products and services for both the travel and corporate foreign exchange markets underpins its brand position as 'The Foreign Exchange Specialists'.

  • PRODUCTS

    Foreign Exchange, Travel Insurance, Money Gram , World Call Cards , Investment Accounts , Telegraphic Transfers, Spot & Forward Cover Contracts, Trade Services, Exchange Control Services, Banking Services.

  • FOREIGN EXCHANGE

    Traveler's cheques and foreign currency notes of all major currencies can be exchanged at any commercial bank. American Express offices and most hotels have exchange facilities.

  • AMERICAN EXPRESS FOREIGN EXCHANGE

    ADDRESS: 10th Floor, Nedbank Building, Durban 4001
    TEL: 031 301 5541
    FAX: 086 211 4544
    EMAIL: rivika.maharaj@amex.co.za
    WEBSITE: www.americanexpressforex.co.za

    American Express Foreign Exchange, as the world's largest and most professional Foreign Exchange provider,has the expertise and branch network to provide outstanding foreign exchange services to all travelers, making our service levels unmatched within the industry.

    MUSGRAVE - 031 2028733
    UMHLANGA -031 5661412
    WESTVILLE - 031 2670797
    PAVILLION - 031 2651456
    PIETERMARITZBURG - 033 3945608

  • CREDIT CARDS

    Most department stores, shops, hotels and restaurants accept international credit cards i.e. American Express, VISA, Diners Club, MasterCard. Please note that petrol may not be purchased on credit cards in South Africa.

  • VALUE ADDED TAX 15%

    Tax is charged on purchased goods and services. Foreign tourists can have their sales tax (VAT) refunded at a port of exit, provided the purchase exceeds R250. To qualify, visitors must have a valid foreign passport, the necessary tax invoices and the goods. The relevant office is in the International departures section at Durban International Airport. VAT for restaurant, accommodation or car hire will not be refunded.

  • CONSULATES AND EMBASSIES IN DURBAN

    Australia 031-208 4163
    Austria 031-261 6233
    Canada 031-303 9695
    Denmark 031-202 9396
    Germany 031-305 5677
    Italy 031-368 4388/9
    Netherlands 031-202 0461
    Norway/Sweden 031-207 6900
    United Kingdom 031-305 2929
    USA 031-305 7600
  • LOCAL MUNICIPAL OFFICES

    Umhlanga Municipal Office Tel: (031) 561 1101.

  • TELECOMMUNICATIONS

    South Africa has a sophisticated telecommunications network. International dialling and full telex, telefax, and electronic mail facilities are available. There is full cellphone coverage in the Umhlanga area, and handsets are available for hire in the main shopping centres. Local SIM cards may be bought at retail outlets.

  • TRANSPORT

    King Shaka International Airport (telephone number 032 436 6758) receives direct flights from various international destinations as well as domestic services, including Kulula.com, Nationwide, SAA and British Airways. Intercity coaches and trains are reasonably priced and depart daily for various destinations. The People Mover is a local bus service that plies passengers around Durban and the suburbs. 

    Tel: (031) 311-7344, or Umhlanga Tourism (031) 561 4257/6943.

  • EMERGENCY NUMBERS

    Please make use of www.safe.kzn.org.za, part of a comprehensive KZN tourism safety initiative.

    Police and Flying Squad 10111
    Ambulance 10177
    Fire & Ambulance 031-361 0000
    Tourist Support Unit 080-561 1297
    Weather Bureau 082-231 1603
    Department of Home Affairs 031-3087900
    Tourism KZN 031-366 7500
    Durban International Airport 031-451 6584
    Ezemvelo KZN Wildlife 033-845 1000 or 031-304 4934
    National Sea Rescue 031-332 9772
    Mountain Rescue 031-307 7744