Traveler's Information
Umhlanga Tourism Information
Centre
Tel : (031) 561 4257
Fax : (031) 561 6943
Email : info@umhlanga-rocks.co.za
Durban Africa
Tel : (031) 304 4934
www.durbanexperience.co.za
Tourism KZN
Tel : (031) 366 7500
www.zulu.org.za
BANKS
All major South African Banks and Building Societies have branches in the main towns. Banking hours are (Monday to Friday) 09h00 - 15h30 and (Saturdays) 08h30 - 11h00. Automated teller machines (ATMs) operate 24/7 hours and can be found in most shopping centres.
Foreign Exchange
Traveler's cheques and foreign currency notes of all major currencies can be exchanged at any commercial bank. American Express offices and most hotels have exchange facilities.
Credit Cards
Most department stores, shops, hotels and restaurants accept international credit cards i.e. American Express, VISA, Diners Club, MasterCard. Please note that petrol may not be purchased on credit cards in South Africa.
Value Added Tax
14% Tax is charged on purchased goods and services. Foreign tourists can have their sales tax (VAT) refunded at a port of exit, provided the purchase exceeds R250. To qualify, visitors must have a valid foreign passport, the necessary tax invoices and the goods. The relevant office is in the International departures section at Durban International Airport. VAT for restaurant, accommodation or car hire will not be refunded.
CONSULATES AND EMBASSIES IN DURBAN
| Australia | 031-208 4163 |
| Austria | 031-261 6233 |
| Canada | 031-303 9695 |
| Denmark | 031-202 9396 |
| Germany | 031-305 5677 |
| Italy | 031-368 4388/9 |
| Netherlands | 031-202 0461 |
| Norway/Sweden | 031-207 6900 |
| United Kingdom | 031-305 2929 |
| USA | 031-305 7600 |
LOCAL MUNICIPAL OFFICES
Umhlanga Municipal Office Tel
: (031) 561 1101
TELECOMMUNICATIONS
South Africa has a sophisticated telecommunications network. International dialing and full telex, telefax, and electronic mail facilities are available. There is full cellphone coverage in the Umhlanga area, and handsets are available for hire in the main shopping centres. Local SIM cards may be bought at retail outlets.
TRANSPORT
Durban International Airport
receives direct flights from various international destinations as well as
domestic services, including Kulula.com, Nationwide, SAA and British Airways.
Intercity coaches and trains are reasonably priced and depart daily for various
destinations. The Mynah Bus is a reliable local bus service that plies
passengers around Durban and the suburbs. There is a regular bus service
between Durban and Umhlanga.
Tel : (031) 309 5942/3, or Umhlanga Tourism
(031) 561 4257/6943.
EMERGENCY NUMBERS
Please make use of
www.safe.kzn.org.za,
part of a comprehensive KZN tourism safety initiative.
| Police and Flying Squad | 10111 |
| Ambulance | 10177 |
| Fire & Ambulance | 031-361 0000 |
| Tourist Support Unit | 080-561 1297 |
| Weather Bureau | 082-231 1603 |
| Department of Home Affairs | 031-308 7900 |
| Tourism KZN telephone | 031-366 7500 |
| Durban International Airport | 031-451 6584 |
| Ezemvelo KZN Wildlife | 033-845 1000 031-304 4934 |
| National Sea Rescue | 031-332 9772 |
| Mountain Rescue | 031-307 7744 |